Entrepreneurship and Small Business (ESB) Certification 2026 – 400 Free Practice Questions to Pass the Exam

The design thinking process follows a specific sequence that begins with understanding the user and their needs. The correct sequence begins with Empathize, which involves gathering insights about users and their experiences to ensure that the design is user-centered. This leads to Define, where insights from the empathizing phase are synthesized into a clear problem statement that addresses the user's needs.

Next is Ideate, where a range of ideas and solutions is generated based on the problem statement. Following ideation, the process moves to Prototype, where tangible representations of ideas are created. Prototyping allows designers to explore and test how the solutions might work.

Finally, the last step is Test, where prototypes are evaluated in real-world scenarios to gather feedback and improve upon the designs. This cyclic nature of design thinking indicates that testing can lead back to any of the earlier stages, allowing for iterative improvements.

The other options present variations of the correct order, incorrectly positioning the stages and disrupting the logical flow essential for effective design thinking. By maintaining this structured approach, designers can ensure that the solutions they develop are both innovative and deeply rooted in user needs and feedback.